“I met Gail when she was selling the condo I was buying. I was impressed with her presence: she had that rare combination of toughness and integrity. A few years later I called her to represent me in the purchase of a home. I liked knowing I had someone on my side who would advocate for me and for a fair outcome for both parties. I was so pleased with the outcome of my new home purchase I hired her again to sell my previous home. ”